Privacy Policy

Welcome to WineHQ. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you use WineHQ Online Casino services, including our website and mobile application.

1. Information We Collect

To provide you with the best gaming experience, we collect various types of information:

• Personal Identification: Name, date of birth, email address, and phone number provided during WineHQ login or registration.
• Financial Information: Payment details and transaction history necessary for processing real money deposits and withdrawals.
• Technical Data: IP address, device type, browser information, and operating system collected when you use the WineHQ Casino app download.

2. How We Use Your Data

We use the collected information for the following purposes:

• To manage your player account and process your transactions securely.
• To comply with legal requirements and anti-money laundering (AML) regulations in the Philippines.
• To improve our platform's performance and personalize your gaming experience.
• To provide customer support and send important updates regarding your account.

3. Data Security

At WineHQ, security is our top priority. We implement industry-standard encryption technologies (SSL) to ensure that your sensitive data is protected from unauthorized access. Our servers are monitored 24/7 to maintain the integrity and confidentiality of your information.

4. Cookies and Tracking

Our website uses cookies to enhance navigation and analyze site traffic. Cookies help us remember your preferences and provide a seamless login experience. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of the platform.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may only share data with trusted partners who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Your Rights

As a valued player at WineHQ Online Casino, you have the right to access, correct, or request the deletion of your personal data. If you wish to exercise any of these rights or have questions about our data practices, please contact our dedicated support team.

7. Changes to This Policy

WineHQ reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.